Privacy Policy

1. Introduction

Zen Core Digital ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://zencoredigital.com or engage our services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company name when you fill out our contact form or subscribe to our newsletter.
• Project Information: Website URL, budget range, project details, and service preferences you provide when requesting a quote.
• Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs collected automatically through analytics tools.
• Cookies: Small data files stored on your device to improve your browsing experience and analyze site traffic.

3. How We Use Your Information

We use collected information for the following purposes:

• To respond to your inquiries and provide requested services
• To send project updates, invoices, and service-related communications
• To improve our website, services, and user experience
• To send marketing communications (only with your explicit consent)
• To comply with legal obligations and protect our rights

4. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our website and conducting our business, including:

• Analytics providers (e.g., Google Analytics)
• Email service providers for newsletter delivery
• Hosting and infrastructure providers
• Payment processors for billing purposes

These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes SSL/TLS encryption for data in transit, secure server infrastructure, and regular security audits.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are retained for up to 24 months unless an ongoing business relationship exists.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict the processing of your data
• Withdraw consent for marketing communications at any time
• Request a portable copy of your data

To exercise any of these rights, please contact us at hello@zencoredigital.com.

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Zen Core Digital
Email: hello@zencoredigital.com