Website Troubleshooting
Your site is broken. We figure out why and fix it properly.
Chat With UsWhat We Do
Something broke and you don't know why. White screen, plugin crash, weird errors after an update. We deal with this stuff daily. We'll find the actual problem and fix it properly.
Why This Matters
Most people start deactivating plugins one by one and hoping for the best. We start by reading the error logs. It's faster, and you end up with a real fix instead of a workaround that breaks again next week.
What that looks like in practice
The most common issues we see: white screen of death after a plugin update, sites that suddenly redirect to spam, admin login pages that stopped working, WooCommerce checkout failures, and database connection errors. We've fixed all of these hundreds of times. We also get a lot of "my developer disappeared and now something broke" situations. No judgment. We'll review the code, figure out what happened, and fix it. If there's a bigger mess underneath, we'll document it and give you a plan for cleaning it up over time instead of charging you to rewrite everything at once.
What's Included
- Critical error & WSOD recovery
- Plugin & theme conflict resolution
- Database repair & optimization
- PHP error debugging
- Broken functionality fixes
- Post-update issue resolution
Our Approach
Here's how we work through every project, step by step.
Same-day triage for critical issues (site down, hacked, data loss)
Root cause analysis through server logs, PHP traces, and database checks
A real fix for the actual problem, not a band-aid
Post-fix verification across all affected pages and functionality
Documentation of the issue and prevention recommendations
7-day support window to ensure the fix holds
Your site could be costing you
customers right now.
Tell us what's going on. Slow load times, security issues, a build from scratch. We'll figure out the best way to help.